Frequently Asked Questions
Everything you need to know about your Rosie Etienne experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I find my perfect size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
Are your materials sustainably sourced?
At Rosie Etienne, we prioritize high-quality, ethically sourced fabrics. We work closely with our manufacturers to ensure fair labor practices and minimize environmental impact.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.